Career

About

From helpdesk to co-owning a managed service provider, with plugin development running quietly in the background for most of it.

2009
Started in managed services. Helpdesk, then desktop support, then quickly into server and network infrastructure.
2012
Specialised in Microsoft cloud. Exchange, Office 365 (before it was M365), Azure AD, hybrid deployments. Became the messaging and cloud person.
2015
Added network engineering. Firewalls, VPNs, SD-WAN, switching, VLAN architecture. Full-stack infrastructure across cloud and on-prem.
2020
Became co-owner of the MSP. Joined AJT Managed IT Services. Started building WordPress plugins to solve the problems I saw every day.
2021
First commercial plugin: Net-14 invoicing and a Stripe gateway. MFA followed because the existing options were bloated or unreliable.
2022
MSP Hub shipped, opening up Autotask PSA to customer self-service. Built the licensing master, server-authoritative with RSA JWT tokens and HMAC verification.
2023
Moved the licensing stack to asymmetric RSA tokens. Introduced a sentinel mu-plugin for tamper detection. AES-256 across all plugins.
2024
Backup and SMTP Pro shipped. MFA gained hardening checks and an Nginx directives generator. Three plugins now sharing the same architecture, licensing, and UX system.
2025
Began GLASS. A complete WordPress admin replacement with a page builder, a forms engine, and a themeless rendering layer. The most ambitious thing I have built.
2026
concorbit and concorbit RMM in active development. Conflict Detector and Fortify enter freemium tiers. mattartley.online rewritten as a quieter front door.

Beyond the screen

Away from the code I am usually soldering something. Electronics, mechanical keyboards (custom builds, QMK firmware, the whole rabbit hole), and anything that involves making physical things work better. The attention that goes into a keycap profile or a PCB layout is the same attention that goes into plugin architecture.

Timeline

Beyond the screen